GudDesk
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Introduction

Introduction

Welcome to the GudDesk documentation. Learn how to set up and use your open-source customer messaging platform.

Welcome to GudDesk — the open-source customer messaging platform built for the agent era.

GudDesk gives you live chat, a shared inbox, a knowledge base, AI-powered agents, and workflow automations — all in a single, self-hostable platform licensed under GPL-3.0.

What You Can Do

  • Talk to customers in real time with an embeddable chat widget
  • Manage all conversations from a unified shared inbox (chat, email, bots)
  • Automate with AI agents that resolve tickets, suggest articles, and triage conversations
  • Build a knowledge base so customers can help themselves
  • Create automations to route, tag, and escalate without manual effort
  • Extend with plugins using the Plugin API and integrations marketplace

Quick Links

Quickstart

Get up and running in 5 minutes

Self-Hosting

Deploy on your own infrastructure

Chat Widget

Add live chat to your site

AI Agents

Automate support with intelligent bots

Tech Stack

GudDesk is built with modern, battle-tested technologies:

  • Next.js — React framework for the dashboard and marketing site
  • PostgreSQL — Primary database (via Prisma ORM)
  • Auth.js — Authentication with Google OAuth and magic links
  • Resend — Transactional email delivery
  • Pusher — Real-time messaging for live chat
  • Tailwind CSS — Utility-first styling
  • Shadcn/ui — Accessible component library

Getting Help

Quickstart